DELIVERY & RETURNS
Our standard delivery is 3-5 working days we provide FREE delivery on all orders over £40.00 for all UK Mainland . Please note that this free delivery threshold is subject to change at the discretion of the business. Any orders above 30 kg in weight (including packaging) may be subject to additional charges. *Postcode exclusions apply, should this affect your order please contact us for further details.
All delivery times are an estimate of our delivery partners and not guaranteed.
RETURNS AND REFUNDS:
Golden Harvest offers a 14-day-returns guarantee on all orders. You have the right to return your goods within 14 days of receiving them, though this does not apply if the seal has been broken, if products that have been altered, are missing labels or have signs of having been used or damaged. If you wish to return any goods using our 14-day returns guarantee you must inform us within 7 days of receiving your order, and reasonable care must be taken to ensure the goods remain in good condition. All costs for sending return goods back are at the expense of the buyer and we do not cover those costs.
If you opt to return the goods you purchased, we strongly advise requesting proof of postage as Golden Harvest is not responsible for goods missing in transit.
Please note: Any items returned to us as a result of not being collected by the buyer or of providing of an incorrect address are subject to a £3.99 deduction/charge if a refund or a re-delivery is requested.